HOW TO FILE AN EMERGENCY CLAIM
*Sorry for the inconvenience! With the recent increased demand for housing production in the area, we cannot provide a detailed list of each trade partner for your specific home at this point in time. If this is not a warrantable emergency, you may be subject to a fee from the tradesmen(s).
Step 1
Check the examples below.
First, check the examples of emergencies related to the trade, as shown below. If your issue is listed, please proceed to the next step.
STEP 2
Contact our warranty coordinator directly.
If you have an Emergency Warranty Claim(s) please contact our warranty coordinator directly at: willboykin@jabconstruction.biz
All emergency emails should have your name, phone number (including availability), address, description of the issue(s)(pictures and videos when possible), and a copy of your closing statement.
Our trade partners will make their best efforts to repair any emergency issue(s) within 48 hours. If this is not a warrantable emergency, you may be subject to a fee from the tradesmen(s).
Below are examples of emergencies related to the trade:
Electrical
- Power Outages: While often caused by external sources, internal wiring problems can also result in loss of power.
- Electrical Fires: Faulty wiring, control switches, or poorly installed appliances can cause fires.
- Short Circuits: Overloaded circuits or damaged equipment can cause a short circuit.
- Faulty Lighting: Faulty wiring or switches might cause lights to flicker or not function properly.
Roofing
- Major leaks from the roof: These can happen due to roof damage and can lead to significant water
damage in the home.
Appliance Repairs
- Refrigerator Failure: If the refrigerator stops working, food could spoil quickly.
- Oven and Stove Problems: An oven or stove that doesn’t heat properly can be a big issue.
- Washer or Dryer Breakdown: A broken laundry appliance can cause significant disruption
Septic Tank
- Septic system not working properly: there is a defect in my septic system, causing parts of my
house or all of my drain system unusable
Plumbing
- Leaks: Faucets, pipes, and toilets can fail, causing significant water damage.
- Clogged Drains: Sinks, showers, and toilets can get blocked, causing the fixture(s) to be
nonfunctional and need clearing. - Water Heater Failures: Your water heater could stop producing hot water or leak, causing major inconveniences.
- Toilet Backups: If sewer lines get blocked, sewage can back up into your home.
HVAC
- No Heat/Cool Air: This happens when the heating, ventilation, or air conditioning fails due to mechanical problems, lack of fuel, or electrical issues.
- Excessively Poor Indoor Air Quality: Issues include excessive dust, sheetrock, or volatile
organic compounds (VOCs). - Uneven or Ineffective Cooling/Heating: This could be caused by a failed thermostat, blocked vents, or several other issues.
General Construction/Other Issues
- Structural Damage: If the house’s structure is compromised due to other physical damage, and can cause significant further issues.
- Exterior Door Issues: Exterior doors that won’t close or lock and can present both security and insulation issues.
- Broken Locks: If a lock is broken, it can present a security risk.
- Lost Keys: If keys are lost, locks may need to be re-keyed or replaced.
If you having Other/ General Construction issue(s) please call the warranty coordinator at 912-433-4743